Yes. We use natural crystals. Since each stone is unique, colors, patterns, and textures may vary slightly from the photos.

Yes. You can customize your bracelet by selecting different beads, colors, charms, spacers, and sizes based on your personal style.

Measure your wrist with a soft measuring tape. For a comfortable fit, we recommend choosing a bracelet size about 0.5–1 cm larger than your wrist size.

After receiving your custom request, we usually complete the handmade process within 1 business day.

Most orders are shipped within 1–2 business days after production is completed.

Yes. We offer free shipping on orders over $100.

Please contact us as soon as possible. If your order has not started production or shipped, we will do our best to help you change or cancel it.

Please contact us with your order number and clear photos of the item and package. We will review the issue and provide a suitable solution.

You can reach us through the contact form on our website. Please include your order number if your question is related to an existing order.